Susan S. Pansing, MD

Adult Neurology

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
221 Ratings
72 Comments

Education

  • Residency: Boston University, Boston University Hospital, Boston, Massachusetts
  • Internship: Harvard Medical School Cambridge Hospital, Boston, Massachusetts
  • Medical School: University of Miami, Miami, Florida

About the Provider

Susan S. Pansing, MD is a Board Certified Neurologist who joins Western Neuro with more than 20 years of experience. Dr. Pansing completed a Medical Internship year at Harvard Medical School and her Neurology Residency at at Boston University. She is a Florida native and earned her Medical Degree at the University of Miami and a BS in Psychology, with a minor in Journalism, at the University of Florida.

Since her residency she has been practicing Adult General Neurology here in the Valley and in 2020 was voted a TOP DOC in Neurology by Phoenix Magazine. Dr. Pansing believes that mutual respect and collaboration is essential in maintaining a strong clinician-patient relationship and in finding individual solutions to health issues. Dr. "P’s" patient’s appreciate that she is a "good listener" and she strives to instill hope and motivation for her patients to stay on a path to well-being. Dr. Pansing feels most proud professionally when an existing patient refers a friend, family member or co-worker to her for care.

In her free time, Dr. Pansing loves desert plants, swimming, cooking and spending time with her 3 dogs. She and her family are involved in many facets of the Arts and when she is not dabbling in DIY Interior Design projects, Dr. Pansing is attending one of her kids piano / guitar recitals or Theatre productions.

Special Interests

  • Migraine
  • Stroke
  • Dementia
  • Epilepsy
  • Multiple Sclerosis

Photo of Susan Pansing

Biltmore
2122 E Highland Ave.
Suite 100
Phoenix, AZ 85016

Phone: 480-428-3376
Fax: 602-830-9170

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 26, 2021
Everything went well
Jul 26, 2021
All good
Jul 26, 2021
She listened, and really cared about my problems.
Jul 24, 2021
Good
Jul 24, 2021
She is the best Dr I have been to
Jul 24, 2021
The staff is very professional and courteous.
Jul 24, 2021
Dr. Pansing takes the time to listen and to talk to the patient instead of just rushing through the appointment. She is very much appreciated for her patients and her courtesy.
Jul 17, 2021
Always happy with Dr
Jul 16, 2021
Staff was extremely helpful & courteous!
Jul 16, 2021
My nurse was very attentive
Jul 16, 2021
Am confident in Dr.P to pursue treatment w/her!
Jul 16, 2021
Totally satisfied with my experience at Dr. Pansing's office.
Jul 16, 2021
Total team effort
Jul 16, 2021
Exceptional first time visit " experience "
Jul 13, 2021
very nice lady.
Jul 13, 2021
Dr. Pansing is great!
Jul 13, 2021
No delays were experienced.
Jul 11, 2021
Dr Pansing was excellent. She took the time to explain things thoroughly to me and educated me about how the nerves in my arm functioned. She genuinely cared and was listening to my concerns.
Jul 10, 2021
Everyone was very nice!
Jul 10, 2021
I would highly recommend Susan Pansing to anyone needing a neurologist!!!!
Jul 10, 2021
Dr. Pansing allows me to talk and us a good listener. She tries very hard to help me. .
Jul 6, 2021
Everything was great as usual.
Jul 6, 2021
Great as always.
Jul 2, 2021
My experience with Dr. Pansing was excellent.
Jun 5, 2021
Spacious and clean waiting room.
Jun 3, 2021
I have been with Dr Pansing for many years and am confident in her ability to understand and treat my medical problems.
Jun 1, 2021
Good experience. Nice office. Good experience with Doctor Pansang. Friendly staff.
Jun 1, 2021
Good experience.
Jun 1, 2021
Good experience.
May 29, 2021
very caring
May 28, 2021
I really like Dr. Pansing!
May 27, 2021
I was an hour late for my appointment, but Dr Pasing was kind enough to see me after the last patient. She is a fantastic physician and I am so happy I chose her
May 24, 2021
Susan Pansing is incredibly polite and obviously cares about my concerns and condition.
May 21, 2021
Very good experience!
May 21, 2021
Dr. Pansing is what patients hope their doctor would be like.
May 21, 2021
Lashae is the best! She is extremely helpful, competent, very caring & has incredible customer service skills. What an asset to Dr. Pansing!
May 21, 2021
Dr. Pansing was excellent. She's very caring and very careful in prescribing medications that will not affect pre existing conditions. Dr. Pansing has a great bedside manner & went out of her way to help with my migraine headaches. Although it was my first visit, I felt very comfortable with her and could tell she was extremely competent. I can tell she is going to help me feel better.
May 21, 2021
I will definitely recommend Dr. Pansing and her staff to others.
May 18, 2021
I feel very confident with Dr. Pansing and her care for my health.
May 15, 2021
Dr. Pansing is amazing. She is so intelligent and able, yet very kind and caring.
May 15, 2021
Friendly staff. Lovely quiet waiting room. No blaring TV.
May 14, 2021
Dr. Pansing is awesome
May 13, 2021
Excellent experience. Concise, orderly explanations, and courteous exchange. Outcome appropriate.
May 13, 2021
Excellent, courteous.
May 13, 2021
Great experience.
May 13, 2021
Believe all staff offer very high standard and excellence of honoring patients as people.
May 13, 2021
Very timely.
May 6, 2021
I already have recommended Dr. Pansing!
May 6, 2021
already have!
Apr 17, 2021
No comments
Apr 15, 2021
everyone was very professional and appropriate. I absolutely LOVE my neurologists sense of humor and eccentric penchant!
Apr 15, 2021
see earlier comments. great communication skills. I wish all providers offices were run like this.
Apr 15, 2021
as stated earlier, I am in awe and LOVE my provider! great communication skills, quirky and eccentric personality, and a genuine passion and concern for me as her patient. she allowed me to be an active participant in my plan of care. I wish all providers and office managers could take a page out of this office's playback. the way medicine should be
Apr 15, 2021
It's been good
Apr 15, 2021
She was attentive and helpful
Apr 15, 2021
The doctor and I have a good rapport. She needed to give me a steroid shot in my jaw which was more painful than either of us expected and later looking at the X-ray there was a quarter inch of inflamed arthritis.
Apr 15, 2021
I have had difficulty receiving prescriptions, however both sides have had difficulty coordinating.
Apr 9, 2021
good experience
Apr 9, 2021
good experience
Apr 9, 2021
good experience
Apr 9, 2021
good experience
Apr 9, 2021
good experience
Apr 9, 2021
good experience
Apr 8, 2021
Dr Pansing was very attentive. She listened to what I had to say and helped me form a treatment plan.
Apr 8, 2021
the only thing frustrating was waiting to check in at the wrong desk. The sign that apparently would have directed me to the correct desk was turned around to show info on the back.
Apr 8, 2021
No issues.
Apr 8, 2021
Everything moved very quickly.
Apr 7, 2021
very pleased with abrazo
Apr 7, 2021
they are very nice and helpful.
Apr 7, 2021
Dr Pansing is kind, professional and attentive, just what you want when it hurts.
Apr 7, 2021
my overall experience is positive
Apr 3, 2021
Dr. Pansing explained something that I had misunderstood about MS. I have had MS for 37 years and had never understood exacerbations correctly.

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